We delivered 10% revenue growth to a market-leading software provider with an unmanageable packaging structure

The Challenge:

A billion-dollar software provider with many solutions needed to reduce and reorganize how they offer their products and services. The business had a strong value proposition with little historical pricing pushback, however there was significant upside opportunity due to the lack of differentiation and significant variation. Additionally, the organization had little oversight for discounting across the customer lifecycle.

The Solution:

INSIGHT began by identifying meaningful customer and product attributes, then generated initial suite options for packaging. Then, we led a market intelligence study to optimize the new structure, including external interviews, surveys, price sensitivity analysis, MaxDiff analysis, and competitive benchmarking. Last, we deployed our price execution playbook, including:

• Differentiated pricing model & price adjustment
• Analytics tools – battle cards, ROI calculator, upcoming renewals, price increase targets, cross-sell recommendations, results
• Training, process development, & documentation